At Blue Planet, we understand how critical your digital accounts are, especially when they are connected to your work. Experiencing a security breach and hacked accounts can be incredibly disruptive, whether it is at work or personally, so it’s important to know the steps to take for a quick recovery.

How to Identify Hacked Accounts

Determining if you’ve been hacked is the first step. While some signs are obvious, like being unable to log in or noticing unauthorised transactions, other indicators might be more subtle:

• Unexpected changes to your security settings.
• Unfamiliar messages or notifications from your account.
• Login records from unfamiliar locations or at unusual times.
• Unusual emails that contain links that you may have clicked on.

Steps to Regain Control of Your Account

1. Contact your IT company or account provider immediately.
2. Ensure your email accounts have not been compromised.
3. Change your passwords.
4. Log out of all devices and applications connected to the affected account.
5. Add an extra layer of security by setting up two-step verification .
6. Review your bank statements and accounts for any unauthorised activity.
7. Devices require regular maintenance and upgrades to eliminate security threats. With new threats developed daily, it is important to keep your devices up to date.
8. Alert your contacts to prevent further spread of the hack.

Remember, prompt action can mitigate the damage and help secure your accounts and devices as soon as possible.

Viruses, ransomware, malware and spam messages can disrupt performance of your pc and stability of the network, breach the confidentiality of data or cause loss of company data. It is essential to have an antivirus solution installed and up to date to protect your network equipment.

For further information on how we can help you to keep your network secure, please contact us.

Blue Planet Networking provides Managed IT Support throughout the East Midlands, including Derbyshire, Leicestershire & Nottinghamshire, including IT Consultancy, IT Infrastructure design and maintenance along with outsourced fully managed IT support contracts for commercial customers of all sizes.